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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Firstbighead RH

February 10, 2026

5  out of  5
rating by Firstbighead RH
"I was working with Mr Xavier to get my car insurance set up and he got me right, didn’t give me a run around, and just kept everything real with me."
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John Weaver

January 22, 2026

5  out of  5
rating by John Weaver
"Olivia was fantastic!! Great customer service very helpful."
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Trey Wanstreet

January 9, 2026

5  out of  5
rating by Trey Wanstreet
"Xavier was very helpful, and took care of all my needs and questions."
We responded:
"Trey - Thank you so much for your kind words. I’m glad to hear Xavier took care of you and we are grateful to have you as a customer. - Jeff"
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Molli Smith

December 8, 2025

5  out of  5
rating by Molli Smith
"Kayla with Jeff Brinson State Farm went above and beyond to ensure all my needs were met promptly and professionally."
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Linscott Tomlinson

December 2, 2025

5  out of  5
rating by Linscott Tomlinson
"Hands down the best state farm agent there is. Jeff and his team are truly amazing and will help you in any way no matter what. They always call just to check in and make sure I’m happy with my policies. I will never have another insurance agent as long these guys are around. If you wanna see what I mean give them a call and switch on over to the best agent you’ll ever have!"
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Linda Woeber

October 26, 2025

5  out of  5
rating by Linda Woeber
"Xavier has been great to work with. Very helpful and responsive!"
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Latosha Roberts

October 21, 2025

5  out of  5
rating by Latosha Roberts
"Oh my Gosh, Thank you Xavier for the best customer service! What a pleasure to meet you and thank you for finding me the best rate ! 🫶🏽"
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Tarah Pawloski

October 16, 2025

5  out of  5
rating by Tarah Pawloski
"I worked with Xavier on my insurance policy and I can't express how easy he made the whole process. He listened to what our needs were and far exceeded them. The time and effort he put in is something I haven't experienced with another company. If your in the market for insurance, make sure you speak with him first!"
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Cooper Eglian

October 15, 2025

5  out of  5
rating by Cooper Eglian
"I’ve had both auto and renters insurance with State Farm through Olivia O’Donnell, and I couldn’t be happier. The customer service has been excellent! Olivia is always friendly, professional, and quick to answer any questions. On top of that, the rates are very competitive, which makes it easy to stay covered with peace of mind. Highly recommend Olivia and State Farm to anyone looking for reliable coverage and great service!"
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Davis Reganall

October 14, 2025

5  out of  5
rating by Davis Reganall
"Olivia did a great job helping me finding a quote"
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Marty Bell

September 30, 2025

5  out of  5
rating by Marty Bell
"Xavier is fantastic. Can not ask for better service and professionalism. Customer for life!"
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Holly Marie

September 29, 2025

5  out of  5
rating by Holly Marie
"Excellent service!!! Jeff was very kind, and Xavier was great! He sealed the deal quickly. I highly recommend."
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Nate Bryant

September 22, 2025

5  out of  5
rating by Nate Bryant
"Having a local agent like Jeff is well worth the time and money. Jeff and his crew have been nothing but great."
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Lauren O'Donnell

September 17, 2025

5  out of  5
rating by Lauren O'Donnell
"I had such a great experience working with Olivia! She is professional, knowledgeable, and incredibly patient when explaining all the details of my insurance options. She went above and beyond to make sure I understood everything and found the best coverage for my needs. Olivia made the whole process stress-free and easy, and I truly felt like she had my best interest at heart. I highly recommend her to anyone looking for reliable and trustworthy insurance help!"
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Sophie Gibb

September 12, 2025

5  out of  5
rating by Sophie Gibb
"Olivia was great!"
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Alex Williams

September 12, 2025

5  out of  5
rating by Alex Williams
"Shopping around to get quotes for auto. Olivia was great to work with."
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Tristan Roszkowski

September 12, 2025

5  out of  5
rating by Tristan Roszkowski
"This is a great and friendly team, shout out Olivia! We really appreciate your help with everything."
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deena estes

September 12, 2025

5  out of  5
rating by deena estes
"Jeff and his team are awesome!"
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Jackson O'Donnell

September 12, 2025

5  out of  5
rating by Jackson O'Donnell
"Olivia O’Donnell great job!!!"
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Catherine Johnson

September 12, 2025

5  out of  5
rating by Catherine Johnson
"⭐️⭐️⭐️⭐️⭐️ I had such a great experience with this State Farm agency! From the moment I called in, Olivia O’Donnell, the receptionist, was absolutely amazing. She was warm, professional, and went above and beyond to make sure I was taken care of. It’s rare to find someone who makes you feel both valued and cared for right from the start—Olivia did exactly that. She truly set the tone for a positive experience with the entire office. Highly recommend this agency, thanks to the outstanding service from Olivia and Jeff!"
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Taehee Kim

August 24, 2025

5  out of  5
rating by Taehee Kim
"I would like to commend the representative Xavier for providing outstanding customer service. He was knowledgeable, courteous, and went above and beyond to ensure that all of my concerns were addressed. His professionalism and kindness made my experience truly positive!"
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전재경

August 24, 2025

5  out of  5
rating by 전재경
"Excellent Customer Service Experience! I recently had the pleasure of speaking with a representative from Xavier, and I was truly impressed with the level of professionalism and care I received. He was not only knowledgeable, but also incredibly patient and attentive to all of my questions and concerns. He took the time to explain everything clearly, helped me understand my policy options, and made sure I felt comfortable before making any decisions. It's rare to come across such dedicated and friendly service, and I truly appreciated their support. Thank you for making what could have been a stressful experience so smooth and reassuring. Outstanding service like this deserves recognition!"
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Ben Anderson

August 20, 2025

5  out of  5
rating by Ben Anderson
"Jeff and his team are fantastic. Very personable and caring. Always available to answer your questions."
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Jessica Winters

August 15, 2025

5  out of  5
rating by Jessica Winters
"Xavier is great really chill down to earth he helped me so much with switching my plan."
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Elenie Herrera

August 12, 2025

5  out of  5
rating by Elenie Herrera
"Xavier was a great help. Helped over multiple days to find the policy that best fit us."